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PENGELOLAAN KECEMASAN DAN KETIDAKPASTIAN DALAM KOMUNIKASI LINTAS BUDAYA ANTARA KARYAWAN NATIVE SPEAKER DAN KARYAWAN PRIBUMIrn(Studi Fenomenologi Karyawan Asing dan Karyawan Pribumi di English First Rawamangun)
Dosen Pembimbing : Dra. Dian Harmaningsih, M. SirnrnMisunderstanding can occur when the communication having the difference cultural backgrounds or language .A misconception that is happened can cause some issues such as strife , withdraw from interaction to decided a history together .rnThis research using a qualitative approach descriptive. The analysis unit is employees native speakers and indigenous employees who experience anxiety and uncertainty as individuals directly relating to research topics .And for data collection techniques through in-depth interviews and participating observation non , as well as through study literature available and documentation .In this research , researchers used data technique validity of authenticity .rnAs for the result of research showed that before manage anxiety and uncertainty, employees native speakers and employees indigenous trying to lessen uncertainty as to communication interpersonal with the governors and the contact between. By minimizing misunderstanding interact and culture, effective communication and prudence can ease communication cross cultures. Minimize misunderstanding culture that is listening to explain why do that and receive the difference. While in a misconception interact, foreign workers and employees the indigenous find a solution and apologized.
Ketersediaan
2P-17.72 | Tersedia |
Informasi Detil
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No. Panggil |
SKR 072 PR 2017
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Penerbit | FIKOM UPI YAI : Jakarta., 2017 |
Deskripsi Fisik |
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Bahasa |
Indonesia
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ISBN/ISSN |
1364190070
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Pernyataan Tanggungjawab |
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