APA Style

Lovelock, Christopher H.. (1996). Services marketing (3). London: Prentice-Hall.

Chicago Style

Lovelock, Christopher H.. Services marketing. 3 London: Prentice-Hall, 1996. Text.

MLA Style

Lovelock, Christopher H.. Services marketing. 3 London: Prentice-Hall, 1996. Text.

Turabian Style

Lovelock, Christopher H.. Services marketing. 3 London: Prentice-Hall, 1996. Print.