<?xml version="1.0" encoding="UTF-8" ?>
<modsCollection xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns="http://www.loc.gov/mods/v3" xmlns:slims="http://slims.web.id" xsi:schemaLocation="http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-3.xsd">
 <slims:resultInfo>
  <slims:modsResultNum>10</slims:modsResultNum>
  <slims:modsResultPage>1</slims:modsResultPage>
  <slims:modsResultShowed>50</slims:modsResultShowed>
 </slims:resultInfo>
 <mods version="3.3" ID="3130">
  <titleInfo>
   <title>Kegitatan Costumer Service Relations dalam menangani keluhan pelanggan pada Divisi Export Sea Freight di PT.Evergreen Logistics Indonesia</title>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>Atika Ningrum / 1064190416</namePart>
   <role>
    <roleTerm type="text">Additional Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn"></identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta</placeTerm>
    <publisher>FIKOM UPI YAI</publisher>
    <dateIssued>2014</dateIssued>
   </place>
  </originInfo>
 </mods>
 <mods version="3.3" ID="1436">
  <titleInfo>
   <title>Aktivitas Customer Relations di AMPED TRAMPOLINE PARK</title>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>Meidiana</namePart>
   <role>
    <roleTerm type="text">Additional Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">1464190115</identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta</placeTerm>
    <publisher>FIKOM UPI YAI</publisher>
    <dateIssued>2018</dateIssued>
   </place>
  </originInfo>
 </mods>
 <mods version="3.3" ID="2883">
  <titleInfo>
   <title>Tugas dan Kegiatan Costumer Relation Untuk Meningkatkan Kualitas Pelayanan di PT.JOOMBI INDONESIA</title>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>Novian Sugiarto, Michael / 0964190438</namePart>
   <role>
    <roleTerm type="text">Additional Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn"></identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta</placeTerm>
    <publisher>FIKOM UPI YAI</publisher>
    <dateIssued>2013</dateIssued>
   </place>
  </originInfo>
 </mods>
 <mods version="3.3" ID="2511">
  <titleInfo>
   <title>Peran Costumer Care Di PT Prodia Widya Husada</title>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>Yessa Esra Consta Kussoy</namePart>
   <role>
    <roleTerm type="text">Additional Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">964190447</identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta</placeTerm>
    <publisher>FIKOM UPI YAI</publisher>
    <dateIssued>2015</dateIssued>
   </place>
  </originInfo>
 </mods>
 <mods version="3.3" ID="2609">
  <titleInfo>
   <title>Kegiatan costumer service (CS) di PT.Citra Van Titipan Kilat (Tiki)</title>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>Muhammad Alfuzaira</namePart>
   <role>
    <roleTerm type="text">Additional Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">864190442</identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta</placeTerm>
    <publisher>FIKOM UPI YAI</publisher>
    <dateIssued>2015</dateIssued>
   </place>
  </originInfo>
 </mods>
 <mods version="3.3" ID="2612">
  <titleInfo>
   <title>Pelayanan costumer service PT.Indosat,Tbk dalam menjaga loyalitas pelanggan</title>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>Yulindo Saputra</namePart>
   <role>
    <roleTerm type="text">Additional Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">1364170047</identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta</placeTerm>
    <publisher>FIKOM UPI YAI</publisher>
    <dateIssued>2015</dateIssued>
   </place>
  </originInfo>
 </mods>
 <mods version="3.3" ID="2614">
  <titleInfo>
   <title>Aktivitas costumer service dalam meningkatkan loyalitas nasabah di PT.Bank Tabungan Negara (Persero) Tbk, kantor cabang pembantu syariah kelapa gading</title>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>Yenni Hotimah</namePart>
   <role>
    <roleTerm type="text">Additional Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">1164190083</identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta</placeTerm>
    <publisher>FIKOM UPI YAI</publisher>
    <dateIssued>2015</dateIssued>
   </place>
  </originInfo>
 </mods>
 <mods version="3.3" ID="2360">
  <titleInfo>
   <title>Aktifitas Costumer Service PT.Lasindo Jaya Bersama Dalam Meningkatkan Kepuasan Pelanggan</title>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>Angelina Larasati</namePart>
   <role>
    <roleTerm type="text">Additional Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn">1064190005</identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta</placeTerm>
    <publisher>FIKOM UPI YAI</publisher>
    <dateIssued>2016</dateIssued>
   </place>
  </originInfo>
 </mods>
 <mods version="3.3" ID="1031">
  <titleInfo>
   <title>Pengaruh Kualitas Pelayanan Costumer Service Terhadap Kepuasan Nasabah (Survey pada PT.Bank Jabar Banten,Tbk Cabang Mangga Dua Jakarta)</title>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>Mubaroh, Khusnul / 0864190068</namePart>
   <role>
    <roleTerm type="text">Additional Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn"></identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta</placeTerm>
    <publisher>FIKOM UPI YAI</publisher>
    <dateIssued>2013</dateIssued>
   </place>
  </originInfo>
 </mods>
 <mods version="3.3" ID="1311">
  <titleInfo>
   <title>Peran Costumer Service Representative Dalam Mempublikasikan Produk dan Layanan Kartu AS Sobatan (Studi Deskriptif Pada Layanan Kartu AS Sobatan)</title>
  </titleInfo>
  <name type="personal" authority="">
   <namePart>Nanda Sari, Revita / 0964190283</namePart>
   <role>
    <roleTerm type="text">Additional Author</roleTerm>
   </role>
  </name>
  <typeOfResource collection="yes">mixed material</typeOfResource>
  <identifier type="isbn"></identifier>
  <originInfo>
   <place>
    <placeTerm type="text">Jakarta</placeTerm>
    <publisher>FIKOM UPI YAI</publisher>
    <dateIssued>2013</dateIssued>
   </place>
  </originInfo>
 </mods>
</modsCollection>
